Consumer / Mobile / B2B
Hi There 👋🏽
I am Shylendar Murali
a digital product designer
drawing rectangles for the last 9+ years at places like
My most recent works.
Post Booking Experience @ SWVL
B2C ⁕ Mobile ⁕ Design Leadership
End-to-end redesigning of the post-booking experience a user of SWVL would experience. I led the design efforts for this project
Outcomes
View Project
- 14% Reduction in paid cancellations.
- 4.80% Reduction in churn users after a booking*
- 20% Reduction in support tickets & captain calls
Ask CF by Creative Fabrica
0 to 1 ⁕ Mobile ⁕ Web
0 to 1 design work for Creative Fabrica to build their community product AskCF contracted through A.teams.
AskCF is a community tool targeted at crafters from specific niches like sublimation to connect and help out with Question & Answers
Transit Control Center @ SWVL
B2B ⁕ B2G ⁕ Web
Design for the transit control centre to manage fixed lines, Demand Responsive transit, and Overall transit operations.
Converting existing internal swvl capabilities into a product offering that transit agencies can use.
Works at Ola Cabs
B2C ⁕ Mobile ⁕ Design Leadership
Collection of previews of design work delivered at Ola Cabs – Not a detailed case study
A little about me
I first dabbled into the world of design/web around 2008, when dreamweaver was on death bed. Somehow landed on photoshop cs1 cracked. I started downloading landing page, graphic design psds and fiddled around it. (have to thank all the design resources sites from back in the day)
Around 2010/11 I discovered WordPress, and I built numerous websites on wp over the next couple of years. Picked up php, javascript along the way.
One thing led to another. I started a design agency in 2012 while in university. That's when real UX projects began showing up at my door from my existing clientele.
And thus, my journey as a Product designer began, I was fortunate enough to learn the trade and skills through real-life projects and working with amazing folks.
I have had the privilege to contribute to these amazing brands
